Coincidentally, last Sunday I had a conversation with a church mate who just retired from the marketing division of Toyota. He said that Toyota's quality control was so stringent that there are only 10 parking slots at the end of the factory's production line. There is where the inspectors measure every single gap in the doors, the tightness of the steering wheel, the flashing of the signal lights, etc. Each car comes with a fixed number of parts that are supposed to be assembled in that model. If they discover a solitary screw that is unattached, an alarm goes off and the whole plant stops production until they figure out where that screw should have gone. Compare that to factories of General Motors where there are hundreds of parking slots at the inspection line. Quality for the Japanese vs. volume for the Americans.





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